Legal

TERMS OF SERVICE

Last updated: September 25, 2026

These Terms of Service govern your use of the Vision X Studios website and services. By booking, purchasing, entering, or using Vision X services, you agree to these Terms.

Bookings and Payments

Sessions are paid in full at checkout to lock in the selected time on the calendar. Vision X does not use deposits for standard session bookings. A booking is not confirmed until payment is successfully completed.

Sessions begin and end at the scheduled time. Late arrival may reduce available session time without refund. Additional time depends on room availability and Vision X approval.

Rescheduling, Cancellations, and No-Shows

A rescheduling request must be sent to management at least six hours before the scheduled session time. Requests received inside the six-hour window are not eligible for a refund or guaranteed reschedule, except when Vision X is responsible for the issue.

For booking help or a rescheduling request, contact team@visionxent.com or 704-526-0617.

Studio Rules

Illegal activity, weapons, threats, aggressive behavior, harassment, unsafe conduct, smoking inside the building, unauthorized overnight stays, and unauthorized room access are prohibited. Food and drinks must stay away from studio equipment and workstations. Clients are responsible for their guests and for damage caused by them.

Memberships

Memberships are non-transferable unless Vision X approves otherwise. Membership hours reset monthly and do not roll over unless expressly stated.

Members may choose monthly auto-pay. Auto-pay memberships renew monthly unless cancelled through management with at least 30 days' notice before the next renewal. To cancel auto-pay or change a membership, contact management at team@visionxent.com or 704-526-0617.

Membership access may be suspended or ended for missed payments, abuse of access, repeated no-shows, or policy violations.

Media and Files

Vision X may use approved behind-the-scenes content, photos, testimonials, or promotional media. Clients are responsible for backing up their own files and media after a session.

Contact

Vision X Studios

11124 Downs Rd, Pineville, NC 28134

704-526-0617

team@visionxent.com