TERMS OF SERVICE

Sessions are paid in full online at checkout. Cash sessions can be arranged with Vision X by contacting management; when arranged, a $20 online hold reserves the session and the remaining balance is due in cash, in person, before the session starts. A booking is not confirmed until the online payment, whether the full amount or the $20 hold, is successfully completed. The session does not begin until any cash balance is paid.

Accepted online payment methods include Cash App Pay, debit and credit cards, Apple Pay, and Google Pay. Vision X does not use deposits for standard session bookings.

Sessions begin and end at the scheduled time. Late arrival may reduce available session time without refund. Additional time depends on room availability and Vision X approval.

All payments are final. Vision X has a strict no-refund policy for all sessions, add-ons, hour packs, and memberships. No cash, card, or Cash App refunds are issued for any reason.

To reschedule, contact management at least six hours before the scheduled session time and your payment moves to your new date. Requests received inside the six-hour window, cancellations, late arrivals, and no-shows forfeit the session and the payment.

If Vision X needs to reschedule or postpone a session for any reason, including maintenance, equipment issues, safety, closures, or staffing, your full payment is kept as a studio credit and you may rebook any available time at no additional cost. Studio-initiated changes are resolved with studio credit, not refunds.

For cash sessions arranged with Vision X, the $20 online hold is treated as a payment for rescheduling and cancellation purposes, the same as a full online payment. The cash balance is collected in person before the session starts.

For booking help or a rescheduling request, call or text 704-459-6984 or email team@visionxent.com.

Illegal activity, weapons, threats, aggressive behavior, harassment, unsafe conduct, smoking inside the building, unauthorized overnight stays, and unauthorized room access are prohibited. Food and drinks must stay away from studio equipment and workstations. Clients are responsible for their guests and for damage caused by them.

Memberships are non-transferable unless Vision X approves otherwise. Membership hours reset monthly and do not roll over unless expressly stated.

Members may choose monthly auto-pay. Auto-pay memberships renew monthly unless cancelled through management with at least 30 days' notice before the next renewal. To cancel auto-pay or change a membership, contact management at team@visionxent.com or 704-459-6984.

Membership access may be suspended or ended for missed payments, abuse of access, repeated no-shows, or policy violations.

Vision X may use approved behind-the-scenes content, photos, testimonials, or promotional media. Clients are responsible for backing up their own files and media after a session.

Program: Vision X Studios booking and customer care messages, operated by Vision X Entertainment LLC. By opting in through the chat widget on visionxent.com you agree to receive text messages about inquiries, bookings, confirmations, and reminders, and promotional messages if you separately consent. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help, or contact team@visionxent.com or 704-459-6984. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy at visionxent.com/Privacy.

Vision X Studios

11124 Downs Rd, Pineville, NC 28134

704-459-6984

team@visionxent.com